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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anita N

February 7, 2026

5  out of  5
rating by Anita N
"Sofia was very helpful and made my insurance transition smooth and easy. Really appreciate her support and guidance!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Christy Brott’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Shakti Tripathy

February 4, 2026

5  out of  5
rating by Shakti Tripathy
"Very helpful, polite and responsive team. Transparent in doing business and share all the relevant details. Absolutely no spamming or unwanted messages. Easily reachable over phone and email."
We responded:
"Thank you for your kind review of State Farm Agent Christy Brott’s Team. We appreciate it! Thank you for the amazing review, Shakti! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Tracy Wilkinson

January 22, 2026

5  out of  5
rating by Tracy Wilkinson
"We have been using this agent for many years and everytime the service is top notch! The communication is great and many things can be done with a quick phone call."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Christy Brott’s Team here in Frisco . "
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Khristy Stewart

January 21, 2026

5  out of  5
rating by Khristy Stewart
"Love working with Sofia she is the best if I need anything she makes me a priority thank you Sofia for everything"
We responded:
"Khristy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Robbie Cash

January 2, 2026

5  out of  5
rating by Robbie Cash
"You all are the best customer service I have received in a long time! You are the best! Highly recommend!"
We responded:
"Ms. Cash, Thank you for the five-star review of Christy Brott State Farm Insurance. We are pleased to hear you feel you received the best customer service. Please feel free to stop by our office located at 7700 Preston Rd. #201 Frisco Texas 75034 or give us a call at 972-668-3276. "
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Elle Kerfoot

January 2, 2026

5  out of  5
rating by Elle Kerfoot
"Christy is the absolute best! The best customer service, thank yall for doing such a great job!!"
We responded:
"Ms. Kerfoot, Thank you for the five-star review and the kind words. Please always feel free to stop by our office located at 7700 Preston Rd. #201 Frisco, Texas 75034 or give us a call at 972-668-3276."
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marlon robledo

December 18, 2025

5  out of  5
rating by marlon robledo
"Talked to melissa she was nice and very helpful"
We responded:
"Thank you for the five-star review of Christy Brott State Farm Insurance Agency. Melissa is a wonderful part of our agency. Please always feel free to give us a call at 972-668-3276 or stop by our office at 7700 Preston Rd, Ste 201 Frisco, Texas 75034. "
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Steve Balf

December 16, 2025

5  out of  5
rating by Steve Balf
"Virginia was a pleasure to deal with."
We responded:
"Mr. Balf, Thank you so much for the five-star review of Christy Brott State Farm Insurance and kind words about Virginia! Virginia has been a wonderful part of our agency for many years. Please always feel free to give us a call or stop by our office at 7700 Preston Rd. #201 Frisco Texas 75034/ "
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Ubaldo Cervantes

November 24, 2025

5  out of  5
rating by Ubaldo Cervantes
"Great Customer Service!! I was impressed with how Melissa Ramirez really made shopping for insurance so easy very well detailed and made the process so smooth!!"
We responded:
"We are happy to hear the process was smooth! Thank you for the five-star review of Christy Brott State Farm Insurance. As always, please feel free to stop by at 7700 Preston Rd. #201 Frisco, Texas 75034 or call us at 972-668-3276. "
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Kenneth hill

November 24, 2025

5  out of  5
rating by Kenneth hill
"Excellent customer service and easy to talk to about needed coverage."
We responded:
"Thank you Mr. Hill for the five-star review of Christy Brott State Farm Insurance Agency! Please always feel free to give us a call or stop by anytime."
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Selene Ramirez

November 24, 2025

5  out of  5
rating by Selene Ramirez
"Great customer service"
We responded:
"Ms. Ramirez, Thank you for the five star review of Christy Brott State Farm Insurance Agency! We pride ourselves on great customer service. Please always feel free to give us a call or stop by our office located at 7700 Preston Rd. #201 Frisco, Texas 75034 or call us at 972-668-3276. "
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Chris Moss

November 18, 2025

5  out of  5
rating by Chris Moss
"Christy and her team are incredibly knowledgeable and super friendly."
We responded:
"Mr. Moss, Thank you for the 5 star review of Christy Brott State Farm Insurance! Thank you for stopping by our new location at 7700 Preston Rd. #201 Frisco, Texas 75034! "
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Preston Sowers

November 10, 2025

5  out of  5
rating by Preston Sowers
"I've had such a positive experience with the Christy Brott agency for over 20 years. From the start, their team was friendly, knowledgeable and genuinely care. I feel completely confident knowing my home and autos are protected with State Farm. I highly recommend them (especially Sofia) to anyone looking for dependable insurance and exceptional support!"
We responded:
"We are so happy you have been part of our agency for over 20 years! Thank you for the 5 Star review and the kind words about our agency and Sofia!"
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Herbert Chang

November 7, 2025

5  out of  5
rating by Herbert Chang
"Nikki is wonderful very helpful. Best service"
We responded:
"Thank you for the 5 star review and the kind words about Nikki! Nikki is amazing and a wonderful part of our agency. Please feel free to stop by anytime or give us a call at 972-668-3276. Our new address is 7700 Preston Rd. #201 Frisco, Texas 75034."
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Brian Vega

September 12, 2025

5  out of  5
rating by Brian Vega
"Highly recommend Melissa, helped me understand all of the policies and get a better understanding of everything and answer any questions or concerns I had exceptional customer service!!"
We responded:
"Brian, thank you so much for the five star review of Christy Brott State Farm Insurance Agency and the kind words about Melissa. We are very lucky to have Melissa in our office. Please feel free to stop by our new location at 7700 Preston Rd. #201 Frisco, Texas 75034 or give us a call at 972-668-3276. "
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Beth Fletcher

August 29, 2025

5  out of  5
rating by Beth Fletcher
"The Christy Brott Agency is Amazing! When our daughter moved to Texas and needed an insurance agent, Christy was so helpful and took time to explain all insurance needs to our daughter. My husband and I soon changed all of our insurance over to Christy's agency and have been very pleased!!"
We responded:
"Ms. Fletcher, Thank you for the 5-star review and the kind words! We are very happy to be the State Farm Agent for you and your family! Please feel free to stop by our new office location at 7700 Preston Rd. #201 Frisco, Texas 75034. "
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Juan Harvey

August 8, 2025

5  out of  5
rating by Juan Harvey
"They're the best! Melissa is the truth! Christy & team always treat me like family!"
We responded:
"Mr. Harvey, Thank you so much for your 5 star review of Christy Brott State Farm Insurance Agency! Melissa is a wonderful part of our agency, we are lucky to have her! Please feel free to stop by any time at 7700 Preston Rd. #201 Frisco, Texas 75034 or give us a call at 972-668-3276! "
Profile photo of Aditya Mudgal

Aditya Mudgal

July 23, 2025

5  out of  5
rating by Aditya Mudgal
"Christy was great to work with and super helpful!!"
We responded:
"We are so glad we were able to help you! Thank you for the 5 star review. Please always feel free to stop by our office at 7700 Preston Rd #201 Frisco, Texas 75034 or give us a call at 972-668-3276! "
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Neder Garcia

July 22, 2025

5  out of  5
rating by Neder Garcia
"Muchas gracias sofia me voy muy feliz por tu amabilidad cuídate muchísimo"
We responded:
"Mr. Garcia, Thank you for the kind words about Sofia, she is a wonderful part of our agency! Thank you for the five-star review of Christy Brott State Farm Insurance Agency! Please feel free to stop by our office at 7700 Preston Rd #201 Frisco, Texas 75034."
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Alberto Veliz

July 22, 2025

5  out of  5
rating by Alberto Veliz
"Muncha gracias Sofia Perez"
We responded:
"Mr. Veliz, Thank you for the five-star review of Christy Brott State Farm Insurance Agency! "
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Bren B

July 19, 2025

5  out of  5
rating by Bren B
"I’ve had a great experience with Melissa! She was helpful, responsive, and easy to work with. Anytime I’ve had questions or needed assistance, she was quick to respond and made the process smooth and stress free. Highly recommend her!"
We responded:
"Thank you Bren for the five-star review! Melissa is wonderful! Please always feel free to stop by our new location at 7700 Preston Rd #201 Frisco Texas 75034 or give us a call at 972-668-3276."
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Evan R

July 17, 2025

5  out of  5
rating by Evan R
"Melissa was great with customer service and helped me get quotes on motorcycle insurance!"
We responded:
"Evan, We are so glad we were able to help you out with your motorcycle insurance! Please always feel free to stop by our new location at 7700 Preston Rd. #201 Frisco, Texas 75034 or give us a call at 972-668-3276."
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James Quintanilla

July 11, 2025

5  out of  5
rating by James Quintanilla
"Melissa is great ! 100% recommend and has great customer service Thank you Melissa"
We responded:
"Mr. Quintanilla, We agree, Melissa is wonderful! Thank you for the five-star review of Christy Brott State Farm Insuance Agency! Please feel to stop by our office at 7700 Preston Rd #201 Frisco, Texas 75034 or call us at 972-668-3276 if you need anything at all. "
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Maria Raudales

July 10, 2025

5  out of  5
rating by Maria Raudales
"Star Farm has one of the best customer services. Specifically Melissa. She help me with my needs and went above and bring to make sure all my questions were answered!"
We responded:
"Ms. Raudales, Thank you so much for the kind words about Melissa and the five-star review of Christy Brott State Farm Insurance Agency! We are so glad to have Melissa on our team!"
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John Doe

July 2, 2025

5  out of  5
rating by John Doe
"10/10"
We responded:
"Thank you for the five-star review of Christy Brott State Farm Insurance Agency! We are glad we were able to help you out!"