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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Huma Nasir

Huma Nasir

February 9, 2025

5  out of  5
rating by Huma Nasir
"Sofia Perez is always so sincere and efficient whenever I reach out to her for assistance! She is a pleasure to work with."
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Sue Billingsley

February 6, 2025

5  out of  5
rating by Sue Billingsley
"Virginia was Outstanding ! She was able to increase the replacement value of my home considerably with very little cost to me."
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Mariela Guzman

January 31, 2025

5  out of  5
rating by Mariela Guzman
"Sofia is great. Call of office and ask for her!"
We responded:
"Thank you so much for the five star review! Sofia is an amazing part of Christy Brott State Farm Insurance. Sofia can be reached at 972-668-3276 is anyone needs her help!"
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Rosita Ortega

January 30, 2025

5  out of  5
rating by Rosita Ortega
"Great office. Sofia is very personable and will take of all of your insurance needs."
We responded:
"Thank you for the review! Sofia has been with Christy Brott State Farm Insurance for 24 years as of today! She is a BIG part of our office!"
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Lesa Nelson

December 11, 2024

5  out of  5
rating by Lesa Nelson
"Always a good customer service experience with Christy and her team. Very responsive and timely on any requests or questions."
We responded:
"Thank you for your five star review of Christy Brott State Farm Insurance. Please feel free to call or stop by anytime."
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Johnny

December 11, 2024

5  out of  5
rating by Johnny
"Sofia and the rest of the staff are a pleasure to work with. Always there to answer your questions and help. Highly recommended!"
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Bill Taylor

December 5, 2024

5  out of  5
rating by Bill Taylor
"Sophia is a very knowledgeable agent. She is friendly, courteous, listens, explains policy details and helps in comparing to other policies as well. Some people only look at price, but they do not know what they are getting. It is nice to know I have an Agent like Sophia to explain, and give me the best policy. Excellent job. WTTaylor"
We responded:
"Mr. Taylor, Thank you for the five star review of Christy Brott State Farm Insurance Agency!."
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Keoka Jenkins

November 22, 2024

5  out of  5
rating by Keoka Jenkins
"Excellent customer service. Sophia is great if you’re in the market for Insurance I highly recommend this State Farm office"
We responded:
"Ms, Jenkins, thank you for the five star review of Christy Brott State Farm Insurance Agency. We agree that Sophia is great!"
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Mahesh M

November 19, 2024

5  out of  5
rating by Mahesh M
"I've had an amazing experience here. The staff is so sweet and helpful that it's almost unbelievable! Thank you"
We responded:
"Thank you for the kind words about our office! This means so much to us at Christy Brott State Farm Insurance! Stop by or call in any time! "
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Randy Smith

October 16, 2024

5  out of  5
rating by Randy Smith
"Working with State Farm Personnel has been great. Our Agent< Sofia, is great, and she explains to us all about our policies. At any time we have questions, they have always been answered."
We responded:
"Mr. Smith, Thank you for your 5 Star review of Christy Brott State Farm Agency! Please stop by or call in anytime! "
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Dennis Ng

September 28, 2024

5  out of  5
rating by Dennis Ng
"A friend referred me to this State Farm office because we are new to the area. Sofia was not only quick in preparing our home policy. She also took the time to go through some of the items in the policy with us in details. I have been with State Farm for more than 40 years in another state. Now I will continue to do business with State Farm in TX."
We responded:
"Mr. Ng, thank you for continuing to be a part of State Farm! We are glad to hear Sofia was able to help you set up your policies in Texas! Thanks, Christy Brott State Farm Insurance Agency "
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Bien

September 27, 2024

5  out of  5
rating by Bien
"I’ve been with this office since 2016. Everyone there has been so helpful and honest. Barbara and Kathy are my to go to person for all our needs."
We responded:
"Thank you so much for the five star review of Christy Brott State Farm Insurance Agency!! Both Barbara and Kathy mean the world to our office! "
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Maria Atteberry

September 12, 2024

5  out of  5
rating by Maria Atteberry
"This State Farm has been the best, most helpful, and reliable insurance company I’ve used. Never have problems getting things done."
We responded:
"Ms. Brown, Thank you for you five-star review of Christy Brott State Farm! We are proud to be your agency!"
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Marissa Wencl

September 9, 2024

5  out of  5
rating by Marissa Wencl
"I have been with Christy Brott for several years and it has been nothing but wonderful. Sofia is the one I typically talk to and work with and she is AMAZING. She is quick to respond and gets everything done in the most efficient manner. She is so kind, understanding, and easy to talk to. I HIGHLY recommend this office. They are top notch."
We responded:
"Ms. Wencl, Thank you for the five star review of Christy Brott State Farm Insurance Agency and the kind words about Sofia. Sofia is an amazing part of our agency! "
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Hitesh Janga

September 4, 2024

5  out of  5
rating by Hitesh Janga
"I really love the way Barbara has answered and guided me for the transfer of my policy to Texas! Would highly recommend Christy Brott Agency."
We responded:
"Welcome to Texas, we are happy to have you here! Barbara is an amazing part of our agency! Thank you for giving Christy Brott State Farm Insurance a five star review. "
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Federico Mammes

August 15, 2024

5  out of  5
rating by Federico Mammes
"Excellent State Farm agent. Great service every time I needed them."
We responded:
"Federico, thank you for your five star review of Christy Brott State Farm Insurance! Happy to have you in our office! "
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Griffin Kohl

July 17, 2024

5  out of  5
rating by Griffin Kohl
"Very nice people!"
We responded:
"Griffin, Thank you for the 5 star review of Christy Brott State Farm Insurance!"
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claire manis

July 9, 2024

5  out of  5
rating by claire manis
"Excellent agent and team. Friendly and helpful to a new young driver."
We responded:
"Thank you for the five star review of Christy Brott State Farm Insurance Agency! "
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Lettie R. Krell

July 8, 2024

5  out of  5
rating by Lettie R. Krell
"Excellent service! I was very pleased with my rates and assistance with my policies. I highly recommend this office. Very professional and they go above and beyond to take great care of you! Thank you!!"
We responded:
"Thank you for your five star review of Christy Brott State Farm Insurance!"
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Bernd Trautwein

June 14, 2024

5  out of  5
rating by Bernd Trautwein
""Professional, friendly, and caring" - Sofia R. Perez truly cares about her customers and will go the extra mile to not only meet but exceed your expectations. She was personally committed and incredibly helpful to resolve a recent issue caused by a misunderstanding. Highly recommended!!"
We responded:
"Thank you for the five star review of Christy Brott State Farm Insurance Agency! Sofia is great and always goes the extra mile."
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Mesmer Eyes

April 23, 2024

5  out of  5
rating by Mesmer Eyes
"I have been with State Farm for 40 years. Why? Because I have had great agents like Christy Brott in Texas as well as in Missouri and Illinois. Automobile, renters and home owners insurance! Everyone at Christy's office is friendly, professional, prompt and knowledgeable. I have never had an issue with questions or claims. I love the annual review where I can stay up to date with insurance coverages and changes. I also love the discounts available for safe driving, having insurance for car and home and f or taking a safe driving course or buying hail resistant shingles. Yes, you can probably find a lower rate but be careful because you get what you pay for and when you have a claim is not the time to find out the difference in coverages and companies."
We responded:
"Thank you for your kind words! We are so happy to have you auto and home insurance in our office. We love meeting with our customers and reviewing their policies to make sure they have the proper coverages and discounts. Please let us know if there is anything we can help you with. "
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Taylor Graybill

March 27, 2024

1  out of  5
rating by Taylor Graybill
"They never called me back and then sent me an automated email after I had already found insurance elsewhere. GEICO for the win!!💚💚💚"
We responded:
"Ms. Graybill, sorry that you are unhappy. It appears from our records we responded to your request in 45 minutes. Please consider calling us again in the future. "
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Trace Winter

March 27, 2024

5  out of  5
rating by Trace Winter
"Excellent! A very helpful and knowledgeable team with remarkable customer service."
We responded:
"Thank you for your five star review of Christy Brott State Farm Insurance! We are so happy we could be helpful!"
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Chad Curtis

February 29, 2024

5  out of  5
rating by Chad Curtis
"I had recently bought a new car and had to add it to my existing policy. Nikki made it a quick and seamless process. I can’t recommend this agent’s team enough."
We responded:
"Thank you Mr. Curtis for the 5 star review of Christy Brott State Farm Insurance Agency. Nikki is wonderful, we love having her on our team! "
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gayatri shirure

February 19, 2024

5  out of  5
rating by gayatri shirure
"We have been with Christy Brott’s office for over 3 years now for multiple policies . We have had amazing experience with our insurance needs, emergencies and claims. The team here is extremely kind and knowledgeable . Especially Sofia Perez. She goes above and beyond to ensure that your process is smooth and all your questions , follow ups are done on time . She had deep knowledge on the products and processes. I have recommended this office to my friends and family."
We responded:
"Thank you for trusting us with your insurance needs! Sofia is a wonderful part of our office! Thank you for the five star review. "