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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juan carrillo

July 2, 2025

5  out of  5
rating by Juan carrillo
"10/10 Very good customer service"
We responded:
"Mr. Carrillo, Thank you for the five-star review of Christy Brott State Farm Insurance Agency! Please feel free to contact us by phone or stop by our new location at 7700 Preston Rd. #201 Frisco, Texas 75034! "
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John Doe

July 2, 2025

5  out of  5
rating by John Doe
"10/10"
We responded:
"Thank you for the five-star review of Christy Brott State Farm Insurance Agency! We are glad we were able to help you out!"
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Amy Derkum

July 2, 2025

5  out of  5
rating by Amy Derkum
"Christy Brott and her team have been incredibly good to me. From day one, they’ve made everything easy and stress-free. The entire team is professional, friendly, and genuinely cares about their clients. They’re quick to respond, always helpful, and take the time to explain everything clearly. It’s rare to find this level of service and personal attention these days. I’m so grateful for their support and highly recommend them to anyone looking for a trustworthy insurance provider."
We responded:
"Ms. Derkum, Thank you for the five-star review of Christy Brott State Farm Insurance Agency! We are so happy you have been pleased with the service we have provided! Please remember you are away welcome to give us a call or stop by our new location at 7700 Preston Rd #201 Frisco, Texas, 75034! "
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Brooks Delozier

July 2, 2025

5  out of  5
rating by Brooks Delozier
"Everyone at Christy Brott’s office is super helpful and easy to work with. They made everything simple to understand, answered all my questions, and got me set up fast. I felt like they actually cared and weren’t just trying to sell me something. I’d definitely recommend them if you need insurance"
We responded:
"Mr. Delozier, We are so happy to have you as a part of our office! Thank you for the five-star review of Christy Brott State Farm Insurance Agency! Please aways feel free to give us a call or stop by our new location at 7700 Preston Rd #201 Frisco, Texas 75034! "
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Paige Walker

July 2, 2025

5  out of  5
rating by Paige Walker
"Amazing service!! Words can’t describe how wonderful Greg is! I’m so grateful for him and highly recommend! 10/10 couldn’t imagine anyone else!!"
We responded:
"Ms. Walker, You are so kind! Thank you for the five-star review of Christy Brott State Farm Insurance Agency! As always, please feel free to give us a call any time or stop by our new location at 7700 Preston Rd. #201 Frisco, Texas 75034. "
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David J

June 28, 2025

5  out of  5
rating by David J
"I recently switched from another insurance company (allhate) and Sofia made the switch very easy and helped me save a little over $100 a month on my premium. I got the same coverage as before but with a lower deductible! I am very glad I chose State Farm!"
We responded:
"David, Thank you for the five-star review of Christy Brott State Farm Insurance and Sofia! Sofia has been with us for about 23 years and really knows insurance! "
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Sara Reyna

June 28, 2025

5  out of  5
rating by Sara Reyna
"Excellent insurance establishment. Sofia Perez is very experienced in insurance and could be a great help to any clients needs!"
We responded:
"Thank you for the five-star review of Christy Brott State Farm Insurance Agency! We are happy we were able to assist you with your insurance needs!"
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rhiannon duke

June 26, 2025

5  out of  5
rating by rhiannon duke
"Great customer service."
We responded:
"Rhiannon, Thank you for the five-star review. We pride ourselves on great customer service! "
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Confidence Ye

June 25, 2025

5  out of  5
rating by Confidence Ye
"10/10"
We responded:
"Thank you for the 10 out of 10 rating for Christy Brott State Farm Insurance Agency!"
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shasta carranza

June 25, 2025

5  out of  5
rating by shasta carranza
"I can’t say enough good things about Nikki! From the very beginning, she was professional, knowledgeable, and genuinely kind. She took the time to explain everything clearly, answered all of my questions with patience, and made the entire process smooth and stress-free. It’s rare to find someone who truly goes above and beyond."
We responded:
"Ms. Carranza, Thank you for the kind words and the five-star review of Christy Brott State Farm Insurance Agency! Nikki is a fantastic part of our agency. "
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Alma Cavazos

June 24, 2025

5  out of  5
rating by Alma Cavazos
"I have been with State Farm for over 10 years and Sofia has provided exceptional customer service with all my insurance needs."
We responded:
"Ms. Cavazos, Thank you for the five-star review of Christy Brott State Farm Insurance Agency! We are so glad Sofia has been able to help you over the last 10 years! "
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Alex Lucero

June 24, 2025

5  out of  5
rating by Alex Lucero
"5 stars! Impressed with Melissa’s customer service and support. She was quick and resolved my problem quickly. Highly satisfied!"
We responded:
"Thank you for the five-star review of Christy Brott State Farm Insurance Agency. We are so happy you are highly satisfied with our agency and Melissa! "
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Yubi Ortiz

June 24, 2025

5  out of  5
rating by Yubi Ortiz
"Excellent service. I was particularly impressed with Melissa's great customer service and responsiveness."
We responded:
"Mr. Ortiz, Thank you for the kind words about Melissa's great customer service and the five-star review you gave Christy Brott State Farm Insurance Agency! "
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Washington

June 24, 2025

5  out of  5
rating by Washington
"This office has amazing service and the people are very kind and friendly. Highly recommend."
We responded:
"Washington, Thank you for the five-star review of Christy Brott State Farm Insurance Agency. We pride ourselves on great customer service! "
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Roshan

June 24, 2025

5  out of  5
rating by Roshan
"Amazing help with everything i needed 10/10"
We responded:
"Thank you for the five-star review of Christy Brott State Farm Insurance Agency. We are glad we were able to help you out! "
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Luz Ramirez

June 24, 2025

5  out of  5
rating by Luz Ramirez
"Melissa was very helpful and patient l. Was thorough with her explanation of policies. Highly recommend her."
We responded:
"Thank you for the five-star review of Christy Brott State Farm Insurance Agency! We are glad Melissa was very helpful and patient with you, she is a very important part of our agency! "
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Moncy John

June 24, 2025

5  out of  5
rating by Moncy John
"10/10"
We responded:
"Thank you so much for the 10/10 review of Christy Brott State Farm Insurance Agency! Please feel free to stop by or give us a call at 972-668-3276! "
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Quan B

June 23, 2025

5  out of  5
rating by Quan B
"Easy to work with and had good service"
We responded:
"Quan, Thank you for the five star review of Christy Brott State Farm agency!"
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Bane Foan

June 23, 2025

5  out of  5
rating by Bane Foan
"Amazing service would recommend"
We responded:
"Christy Brott State Farm Insurance agency thanks you for your review of our office. We pride ourselves on customer service!"
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jaxthebeasttt

June 23, 2025

5  out of  5
rating by jaxthebeasttt
"10/10 helped a bunch"
We responded:
"Thank you for the 10/10 review of Christy Brott State Farm Insurance Agency. We are glad we were able to help you!"
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Danny Perez

June 22, 2025

5  out of  5
rating by Danny Perez
"Great service. Thank you very much Sophia. Very helpful."
We responded:
"Mr. Perez, Thank you for the five-star review of Christy Brott State Farm Insurance Agency! We are happy Sofia was able to help! "
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Isa C

June 22, 2025

5  out of  5
rating by Isa C
"I want to thank Sophia for being a dedicated member and providing excellent service. Thank you so much."
We responded:
"Isa, Thank you for the five-star review of Christy Brott State Farm Insurance Agency! Sofia is amazing!"
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jennifer salazar

June 22, 2025

5  out of  5
rating by jennifer salazar
"Exceptional customer service!!! If you’re looking for an insurance agent who truly cares, look no further than Sofia Perez. She is dedicated to her clients and provides exceptional services! I appreciate her honesty and transparency in helping make informed decisions"
We responded:
"Ms. Salazar, Thank you for your five-star review of Christy Brott State Farm Insurance! We pride ourselves of providing exceptional customer service! Sofia has been with us for 23 years and is a huge part of the agency!"
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Alfredo Perez

June 22, 2025

5  out of  5
rating by Alfredo Perez
"Great service and very professional. Sofia is EXCELLENT!"
We responded:
"Mr. Perez Thank you for the five-star review of Christy Brott State Farm Insurance agency. Please feel free to stop by our new location at 7700 Preston Rd. #201 Frisco, Texas 75034. "
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Kreidita

June 21, 2025

5  out of  5
rating by Kreidita
"Very nice and friendly"
We responded:
"Thank you for the review of our office."